CHRIS GARRETT ON SERVICE AFTER THE SALE
At Waverley Glen, we don’t sell and install and then fade into the woodwork. These are sophisticated pieces of equipment that we provide, and it’s part of our job to make sure they keep operating at peak efficiency.

First and most important, we carefully train staff and/or individual caregivers. We do this fully and patiently, and we schedule at your convenience, so that your people are completely comfortable with our lifts and other assists, and how they operate. That way, the patient/resident they serve will be always comfortable as well. We create a full partnership with our clients in many unique ways. For example, we work with maintenance personnel so they understand any troubleshooting that may be necessary. We discuss laundering procedures with housekeeping staff, to maintain proper infection control. In short, we work in depth. Long after the “bells and whistles” are no longer a factor, Waverley Glen’s service remains committed to the successful integration of our products in your surroundings – and we continue to build confidence through our ongoing support.